Trust and security
Transparency about the operator, EU infrastructure, encryption and file lifecycle.
Service status
Degraded
Availability last 30 days: 50% (1/2 checks)
- Upload Operational
- Download Operational
- Notification email Degraded
- Malware scanning Degraded
Incident history
- 10/08/2026 10:21 → ongoing · email, malware
Status is updated by automatic checks on upload, download, email and malware scanning. For major incidents we also email affected accounts.
Operator and support
mandalo.it is operated by FR Italy di Franco Ramonda (VAT IT02976040044). Support: info@mandalo.it. Typical response within 1 business day.
Infrastructure
Application servers and file storage are hosted in the European Union. Transfers use HTTPS.
Encryption and protection
In transit: HTTPS/TLS. At rest: files encrypted with XChaCha20-Poly1305. Links use long tokens; optional password protection. All uploads are malware-scanned when the antivirus service is available.
What happens to expired files
After expiry (or revoke/auto-delete) the transfer can no longer be downloaded. Files are removed from storage within a few days, except Pro recovery if enabled.
You can revoke an active transfer from your account: the link stops working immediately.
Backups and fair use
We keep technical backups for continuity; they are not unlimited personal archives. Pro allows unlimited transfers up to 100 GB each, subject to fair-use terms.